Emotional intelligence allows us to have an intelligent reaction to the emotions we feel on a daily basis. Although our emotions may not always be positive – or even what we expect – we can choose to react to them in a way that we personally decide. We can recognise emotions in ourselves and others through increased levels of empathy.

In the Emotional Intelligence course, we begin by exploring why emotional intelligence can help us in our lives. We move on to how you can recognise emotions, and then how to choose your own ‘intelligent’ reaction and actively avoid a negative outcome. The course also contains the EQ-i self-assessment tool, so you can see where and how to improve.